Windows RDP Mirroring Each Other

Applies To: Windows App (Remote Desktop) for Famous

Symptoms

• Both monitors display the same screen.
• Your remote session is not displaying correctly across monitors.
• Multiple monitors are not working as expected.

Resolution

1. Open Windows App.
2. Locate the remote session you want to connect to.
3. Select the three dots (...) next to the session.
4. Select Settings.
5. Select Display.
6. Under Display Configuration, select Single Display.
7. Connect to your remote session.

This setting can help resolve monitor mirroring and display-related issues.

Contact IT If

• Monitors continue mirroring after changing the setting.
• Multiple displays do not function as expected.
• You are unable to connect to the remote session.