Medius SSO Not Working
Creation date: 9/22/2025 2:58 PM
Updated: 9/22/2025 2:58 PM
Question:
Answer:
Hi Ben,
Glad that worked!
Thanks,
Ryan
Hi Ben,
Could you try in a private/incognito browser? I'd like to rule out a caching issue. In the mean time I have a ticket open with Medius.
Thanks,
Ryan
Hi Ben,
Try this link for me please: https://cloud.mediusflow.com/calgiant/Account/LogOn?returnUrl=%2fcalgiant%2f
Thanks,
Ryan
Hi Ben,
Could you try logging in with this link? https://cloud.mediusflow.com/calgiant/
Where are you trying to launch medius from? Is it your app list on portal.office.com? That did not work for me when trying just now. However the link above did the trick.
Thanks,
Ryan
He's not getting any errors, but his sso won't show up on the log in screen.
Hello Ben, are you getting any errors when you try to sign in?
Hi Ben,
Thanks for reaching out! This is to confirm that we've received your ticket — our support team is now reviewing your request and will get back to you as soon as possible.
We aim to respond promptly and resolve your issue efficiently. In the meantime, feel free to reply to this message if you have any additional details or updates.
Thanks for your patience!
Best regards,
California Giant Helpdesk Team
If this is an emergency please contact either of the numbers below:
Fabian Hernandez: (831) 227-4598
Ryan Berenji: (831) 320-3487
John Roberts: (831) 419-7692
Good morning Helpdesk
I am working from home today and Medius SSO is not working. Can you help me with this?
Sincerely,
Benjamin Slade
Vice President of Human Resources
California Giant Berry Farms
831-241-8728
Answer:
Hi Ben,
Glad that worked!
Thanks,
Ryan
Thank you Ryan. I just deleted my browser history and that solved it. (facepalm)
Sincerely,
Benjamin Slade
Vice President of Human Resources
California Giant Berry Farms
831-241-8728
Hi Ben,
Could you try in a private/incognito browser? I'd like to rule out a caching issue. In the mean time I have a ticket open with Medius.
https://cloud.mediusflow.com/calgiant/#/Home
Medius
Thanks,
Ryan
No luck on that one either. I attempted to reset my password, but it stated my account didn't exist. I tried my username as bslade and bslade@calgiant.com
Sincerely,
Benjamin Slade
Vice President of Human Resources
California Giant Berry Farms
831-241-8728
Hi Ben,
Try this link for me please: https://cloud.mediusflow.com/calgiant/Account/LogOn?returnUrl=%2fcalgiant%2f
Thanks,
Ryan
Hi Ryan
The link brought me here. I am working from my work laptop at home.
Sincerely,
Benjamin Slade
Vice President of Human Resources
California Giant Berry Farms
831-241-8728
Hi Ben,
Could you try logging in with this link? https://cloud.mediusflow.com/calgiant/
Where are you trying to launch medius from? Is it your app list on portal.office.com? That did not work for me when trying just now. However the link above did the trick.
Thanks,
Ryan
He's not getting any errors, but his sso won't show up on the log in screen.
Hello Ben, are you getting any errors when you try to sign in?
Thanks,
Daniel
Hi Ben,
Thanks for reaching out! This is to confirm that we've received your ticket — our support team is now reviewing your request and will get back to you as soon as possible.
We aim to respond promptly and resolve your issue efficiently. In the meantime, feel free to reply to this message if you have any additional details or updates.
Thanks for your patience!
Best regards,
California Giant Helpdesk Team
If this is an emergency please contact either of the numbers below:
Fabian Hernandez: (831) 227-4598
Ryan Berenji: (831) 320-3487
John Roberts: (831) 419-7692
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