Updating Microsoft 365. ( 365 app performance issues )

Updating Microsoft 365 may help resolve issues such as:

• Applications running slowly
• Unexpected crashes or freezing
• Missing or unavailable features
• Sign-in issues
• General performance problems

1. Open Microsoft Word.
2. Select File.
3. Select Account.
4. Under Microsoft 365 and office updates, select Update Options.
5. Select Update Now.
6. Allow the update to complete.

The update may take several minutes depending on your internet connection and the size of the update.

Verify the Update

Once the update is complete:

1. Close all Microsoft 365 applications.
2. Reopen the application you were having issues with.
3. Verify that the issue has been resolved.

Contact IT If

• The update fails to install.
• You receive an error message during the update.
• The issue continues after updating Microsoft 365.