Knowledge base
New ticket
General Issues
17
-
⇅
International Travel and Account Access
Monday, August 10, 2026 conditional access international travel
-
⇅
Web Site Blocked
Updated: Wednesday, July 29, 2026 block blocked extension_block web_browser website_blocked
-
⇅
Medius SSO Not Working
Updated: Monday, December 1, 2025 medius not sso working
-
⇅
Chrome/Edge/Browsers not Loading Websites
Updated: Monday, November 24, 2025
-
⇅
How to open files in Office apps on Terminal SErvers
Updated: Monday, December 1, 2025 apps excel farm.calgiant.com office terminal servers word
User Self Help
39
-
⇅
Classic Outlook Not Syncing Emails or Folders
New
Wednesday, August 26, 2026 classic outlook email sync missing emails not getting emials outlook sync
-
⇅
Printers Not Appearing in Famous.rdp (Windows App)
New
Tuesday, August 25, 2026 famous.rdp missing printer remote desktop windows app
-
⇅
Windows RDP Mirroring Each Other
New
Tuesday, August 25, 2026 dual monitor famous display mirroring multiple display remote desktop single display windows app
-
⇅
Excel File Will Not Open in Desktop App
New
Monday, August 24, 2026 excel cache excel desktop excel file excel not opening file in excel wont open
-
⇅
How to Clear Browser Cache
New
Monday, August 24, 2026 browser cache cache chome clear cache edge slow browser