This article outlines the steps to install and configure a check deposit scanner for a user.
User must have login access to their bank site.
Ensure the check deposit scanner is disconnected from the computer before starting the installation.
Have the user log in to their bank site.
Navigate to the Downloads or Support section.
Locate and download the correct digital driver for the scanner model.
Open the downloaded driver file.
Follow the on-screen prompts to install the driver.
Restart the computer if prompted.
Ensure the check deposit scanner is disconnected from the computer.
Download the scanner model driver from the manufacturer’s website (if not provided by the bank).
Open the downloaded file and follow the installation steps.
Once the installation is complete, restart the computer if necessary.
After both drivers are installed, connect the check deposit scanner to the computer.
Power on the scanner.
If the scanner powers on with a green light, it is ready for use.
If the light is not green, verify the following:
Scanner is properly connected.
Drivers were installed correctly.
Restart the computer and try again.
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