How to Edit or Delete Standard Orders in Famous Sales Order Entry

Problem Statement

When creating a new sales order in Famous, certain fields (such as product details, pricing, and delivery information) automatically populate. This occurs due to existing "Standard Orders" configured for specific customers, and prevents new orders from opening as a blank slate. This article describes how to locate, edit, or delete these standard orders.

Prerequisites

• Access to Famous Sales Order Entry.

Step-by-Step Solution

To find and manage standard orders associated with a customer:

1. Open Sales Order Entry.
2. Right-click anywhere on the order interface. [SCREENSHOT: Right-click context menu showing 'Search']
3. Select Search from the context menu.
4. In the search dialog, locate the Type field and select Standard Order. [SCREENSHOT: Search dialog with 'Type' dropdown showing 'Standard Order' selected]
5. Click on the Customer field and enter the relevant Customer ID. [SCREENSHOT: Search dialog with 'Customer' field populated]
6. Click Search. [SCREENSHOT: Search button highlighted]
7. A list of standard orders associated with the specified customer will be displayed.
8. Click on the specific standard order you wish to manage from the list. This will open the standard order. [SCREENSHOT: List of standard orders, with one selected]
9. Once the standard order is open, you can proceed to modify its details or delete it entirely.